Our Guarantees

Every order from Stackd Labs is backed by three promises — on purity, on price, and on speed. Here's exactly what we stand behind.

01 — Quality

Third-Party Testing Guarantee

"We stand behind every batch."

If independent HPLC testing shows a compound's purity is below 99%, we'll refund your order in full and credit the cost of the testing. We encourage you to send any of our batches off for testing with no fear as we will back you from start to finish.

We only recognise Janoshik testing, as it is the gold standard of compound analysis.

02 — Value

Price Match Guarantee

Found the same product cheaper from a verified Australian supplier? We'll match it. To qualify, the offer must be:

  • An identical product (size, concentration, specification)
  • From an Australian supplier
  • In stock and publicly advertised
  • Backed by comparable testing (CoAs referencing the same supplier)

Price matching does not apply to suppliers without their own CoA, or to marketplace/auction sellers. Stackd Labs reserves the right to verify pricing and decline matches where quality or authenticity cannot be confirmed.

How to request

Email enquiries@stackdlabs.com.au with a link or screenshot of the product and the supplier's name. Response within 24 hours

03 — Speed

Same-Day Melbourne Delivery

Need it today? Same-day delivery is available within 10 km of the Melbourne CBD.

For urgent requests outside the service area, message us on WhatsApp at +61 485 698 898 and we'll do our best to help.

Questions about a guarantee?

We're quick to reply — reach out and we'll sort it.

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